RETURNS

We are more than happy to return your bows within 7 days. We will not issue a refund or exchange after the 7 days.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.


REFUNDS:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 of days of receiving your return. 

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at uptownbowtiqueshop@gmail.com.
 

Returns should be mailed to Uptown Bowtique at: 6826 Sanctuary Court, Elkridge, MD 21075You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.Please use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.